Service Quality

Service Quality

One of the ways we receive feedback on our service quality is through our Student Survey which we conduct on our students at least once during their course of study with us.

In this survey, students rate the College on a scale of 1 (low) to 5 (high) in the areas of:

  • Student Satisfaction with the student support services
  • Student Satisfaction with the College facilities
  • Student Overall Satisfaction with  their experience at AAC


    Our goal is to achieve a rating of at least 4.0 out of 5 in all areas.

     

    Quality Framework

    AAC is committed to creating a conducive working, learning and teaching environment by providing the highest quality of services that:

    • Meet or exceed our customers’, staff's and interested parties’ expectations;

    • Comply with all regulatory requirements;

    • Continuously improve;

    • Result in an Effective Quality Management System;


     

    Occupational Health & Safety

    Academies Australasia College (AAC) is committed to its responsibility to operate in a manner that protects human health and safety in order to support the College’s long-term growth and reputation as a responsible corporate citizen.

    AAC recognises that the safety of our staff and visitors is crucial and we are committed to achieving high standards of health and safety practices. Workplace safety and health is an integral part of providing a conducive environment for teaching and learning.